Careers

Interested in joining the Burgmann College team? See below for more details.

Residential Support Officer

Casual/Vacation
$44 per hour

College Profile

Burgmann College is a unique university residential community of 378 undergraduate and postgraduate students. Opened in 1971, Burgmann is affiliated with The Australian National University and is situated on its campus, proud to be on Ngunnawal and Ngambri land.

We are proud of the unique and distinctive residential experience Burgmann provides. Our mission is the growth of the whole person— a vibrant and dynamic residential experience which equips young people with the interpersonal and intellectual skills that will best serve them to excel academically and make their most valuable contribution to the world.

Burgmann offers exceptional pastoral care in a non-hierarchical, multi-year resident structure. The Principal and Deputy Principal and College Dean live on-site, contributing strongly to residents feeling safe in their home-away-from-home.

Burgmann residents play an extraordinary role in the College’s governance, which gives residents a powerful role in making important decisions that affect them and their fellow residents, and provides meaningful opportunities in governance training for a future generation of leaders.

The College is sponsored by the Anglican, Baptist, Presbyterian and Uniting Churches and the Churches of Christ which are represented on the College Council. There is no religious test for entry, re-entry or any process within the life of the College. However, the College is not a secular foundation. It has an inclusive Christian heritage, which continues in various ways to define its character and sustain its lifestyle.

Burgmann is a community comprising residential members (students, residential fellows and staff), members of Council and members of Convocation. Unlike many older colleges, Burgmann is a single community with no hierarchies of residential membership, and students play a significant role in the affairs of the College.

The College aims to provide:

• a vital community;
• academic support;
• pastoral care for members of the community and, where possible, a wider university population; and
• the empowerment and development of students, with maximum cooperation with resident bodies.

The Role

The Residential Support Officer is a temporary, casual role until June 2025 and is responsible for fostering community within the Village and Undergraduate wings at Burgmann; providing guidance to the residential leaders, and supporting the College Dean, Deputy Principal and Principal in supporting residents.

Selection Criteria & Desirable Qualifications:

Desirable Qualifications:

• Relevant higher degree qualifications completed OR being undertaken (desirable not essential).

Experience and Skills:

• Demonstrated ability to provide pastoral care, support, and referrals to appropriate services.
• Experience fostering a safe, inclusive and supportive residential community.
• Demonstrated ability to manage sensitive situations, resolve conflicts, and respond to critical incidents effectively.
• Capacity to work in a dynamic, high-pressure environment and respond effectively to changing needs.
• Willingness to participate in, and assist with residential programs, events and community-building initiatives.
• Capacity to participate in an on-call roster, responding to after-hours emergencies and providing urgent student support.
• Awareness and understanding of the Burgmann College values, ethos and community.

Attributes:

• A high level of equal opportunity principles and a commitment to the application of EO policies.

Application Process

Please request the Duty Statement by email from the Manager of Business & Finance: nerrida.higgins@burgmann.anu.edu.au

To apply:

• Please provide a cover letter addressing the selection criteria (above) and CV by email to nerrida.higgins@burgmann.anu.edu.au
• The successful applicant will hold a current police clearance.
• The successful applicant will hold a current full drivers licence.
• Out-of-business hours are a part of the role and the successful applicant will be flexible with their working schedule.
• Applications due: 10.00 pm Sunday 23 February 2025

*Suitable applicants may be considered earlier and appointed prior to the conclusion of the recruitment process.

Commencement:

Please include your earliest start date. Contact us for further details about commencement timing.

Employer questions

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as a Resident Support Officer?